AI Support Intelligence

Resolve up to 65% of
support tickets. Instantly.
Built for leaders, not firefighters.

Benjamin autonomously resolves tickets on first contact so your team can lead instead of react.

Deployed in 21 days · Connects to your existing stack · Built for B2B SaaS

Our work is trusted by teams at

AmBev Tech
Blueticket
Contele
HBSIS
Inside
NDD
Segware
Softplan
Solarview
Solides
Stormtech
Vale
AmBev Tech
Blueticket
Contele
HBSIS
Inside
NDD
Segware
Softplan
Solarview
Solides
Stormtech
Vale

Connects to your existing support stack

ZendeskIntercomFreshdeskHubSpotSalesforceSlackWhatsAppGmailBitrix24

Native integrations and webhook-based connectivity. Ask about your stack.

The Problem

Customer support shouldn’t feel like the company’s punching bag.

People shouldn’t wake up every morning carrying anxiety and burnout just to keep the lights on.

Benjamin changes that.

Resolve more on first contact. Reduce the overload. Help teams regain control.

0%
first-contact resolution
89%−60%
0%
fewer escalated tickets
KickoffDay 0KB trainedDay 7TestingDay 14LiveDay 21
0 days
average time to live
Your support team
Calmer.More predictable.Far less reactive.

Your people stop surviving the day and start leading it.

Leadership gets the clarity to grow, not just survive.

What Benjamin Does

Three capabilities. One outcome: Strategic Peace.

Knowledge Ingestion

Instantly transforms your SOPs, manuals, tickets, and docs into a living knowledge base. Never hallucinates. Never forgets. Never leaves when your best rep does.

RAG-Powered

Autonomous Resolution

Handles password resets, order status, billing questions, and technical how-tos without a human in the loop. Routes to your team only when it genuinely matters.

65% deflection

Cross-Channel Continuity

One conversation, any channel, same context. A customer who starts on web and continues on WhatsApp never has to repeat themselves.

Web · Email · WhatsApp
The #1 Fear. Answered.

Why Benjamin doesn't guess.

Every answer Benjamin gives is verified against YOUR knowledge base. Not the internet, not general AI training data. Your SOPs. Your docs. Your rules.

Customer Query

RAG Verification

Checks against your verified knowledge base

Permission Guardrails

Only acts within boundaries you set

Confidence Check

Escalates if unsure, never invents

Verified Response

Or smart escalation to human

Financial loss from wrong promises

Brand embarrassment on social

Customer anger from wrong answers

Compliance failures

0%

first-contact resolution in comparable agentic deployments

0%

reduction in human-handled tickets

0 days

average time to full deployment

*Based on published benchmarks for agentic support systems. Results may vary.

5-day Proof of Concept

See the results before you commit to anything

Benjamin is configured with your knowledge base and made available on a web interface. You experiment, validate behavior, and decide. No integrations required. No commitment beyond the PoC.

Benjamin configured and grounded in your knowledge base

Web interface ready, no integrations, no setup overhead

You test real scenarios and validate behavior, language, and escalation

Clear go / no-go before any further commitment

Built for your industry

Deep expertise, not a generic chatbot.

B2B SaaS & Tech

10,000+ tickets/month. Knowledge siloed in senior reps. API questions eating your team alive.

Most common: 65% level-1 resolution on day 30

Fintech & Digital Banking

Payment failures, account approvals, compliance docs. High stakes, zero margin for error.

Most common: 70% reduction in repetitive compliance queries

E-commerce & Retail

Returns, order status, Black Friday peaks. You can't staff up and down for seasonal volume.

Most common: 3x faster ticket resolution during peak periods

Ready to achieve Strategic Peace?

Stop managing queues. Start leading teams.

Join the teams transforming customer support from a cost center into a growth engine.